Tips for Online Order Payments

Discussions about current add-on packages for POS Pizza
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stevecast2024
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Tips for Online Order Payments

Post by stevecast2024 »

Hi folks,

I am trying to get an idea of how you handle the tips for drivers when the customer pays online for a delivery. Since no credit card slip prints to sign, there is no line for a tip to be placed on the card. Anyone come across this, if so how did you handle it?
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Scott
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Re: Tips for Online Order Payments

Post by Scott »

1. Make sure that you are running OO 4.01.00 with POS 6.90.03, or OO 4.00.02 with POS 6.81. These will not mix properly so make sure that you are running the proper combination.
2. Enable tips on delivery orders in the CC / payment processor setup.
3. Enable CC Slip printing on the driver console.

If you are running 6.90.03 make sure that you have the latest CIP Classic integration installed. To be certain, download the CIP Classic from our main downloads page. Go to each client station and delete the file UPPM_CIPCLASSIC.DLL, and then run the installer on each station. This will replace the file that you deleted with the most up-to-date build. This is only for installations running POS Pizza v6.90.03 with ChargeIt Pro.

If you follow these steps, your drivers should get sign-able credit card slips when they check out their orders.


Scott
rahmiolgac84
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Re: Tips for Online Order Payments

Post by rahmiolgac84 »

When we receive online order, it gets printed but when they make online payment we don't get credit card receipt; we have to print it manually. Is there a way to make it automated?

Customer service of CIP downloaded a different version in our PCs; we don't use CIP Classic from http://www.summitcn.com/download.html .
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Scott
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Re: Tips for Online Order Payments

Post by Scott »

The driver dispatch will print credit card receipts whenever the orders are checked out by the driver, if configured that way. In the POS module you will need to use the reprint option to print the credit card receipts.


Scott
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