Printer on 3rd Workstation

Questions and Answers that relate to the [CS] Version of POS Pizza 6 and 7
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mporreca
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Printer on 3rd Workstation

Post by mporreca »

I'm running POS v6.92, and have 2 OS terminals running, with an EPSON TM-U220 Receipt printer, and everything is working fine with these two terminals. With your recommendation, I set up a 3rd POS workstation for the drivers, which is also working well. I'd like to be able to use this terminal to enter orders as well, when we get a surge, but have been unable to get the receipt printer working. I've looked at everything I can think of, and the shared printer is not found when I browse the network, try to discover it, or enter it by name. Can you give me any suggestions on how to get this set up?
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Scott
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Re: Printer on 3rd Workstation

Post by Scott »

Have you tried downloading the Epson Advanced Printer Driver? Generally if the printer is an Epson with a network interface built into the printer, the driver installer will be able to locate it during the install process.

If it is not a printer with a direct ethernet port on it, but rather one physically connected to another PC (usb, serial, parallel), and then shared through Windows, I would recommend hiring a Windows tech who can diagnose your network directly. Windows printer sharing usually works really easy, but can be a real pain at times. During those times it is recommended to hire a professional. They can usually resolve the issue within 20 minutes in most cases.

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mporreca
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Re: Printer on 3rd Workstation

Post by mporreca »

Thanks, Scott. Yes, I did install that driver, to no avail. I'll see if I can track down who originally set up the system here, and see if they can add the printer for me.
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