Refund on Partial Order

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gameover5492
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Refund on Partial Order

Post by gameover5492 »

Let's say part of an order gets cancelled. Is there a way to refund an item on an order?

I know we can void a whole order, but say they are returning a pizza, and we need to refund that portion. What's the best way to keep our reporting straight?
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Scott
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Re: Refund on Partial Order

Post by Scott »

For reporting, you can issue a paid-out, or as you said void then create a new order minus the refunded items.

Another option would be to issue a customer credit instead of a refund. That credit could then be applied toward a future order.


Scott
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