Refund on Partial Order

General Information about POS Pizza 8
Post Reply
gameover5492
Member
Member
Posts: 9
Joined: Tue Apr 28, 2020 5:04 pm

Refund on Partial Order

Post by gameover5492 »

Let's say part of an order gets cancelled. Is there a way to refund an item on an order?

I know we can void a whole order, but say they are returning a pizza, and we need to refund that portion. What's the best way to keep our reporting straight?
User avatar
Scott
Site Admin
Site Admin
Posts: 2566
Joined: Wed Apr 16, 2003 5:35 pm
Location: Western PA

Re: Refund on Partial Order

Post by Scott »

For reporting, you can issue a paid-out, or as you said void then create a new order minus the refunded items.

Another option would be to issue a customer credit instead of a refund. That credit could then be applied toward a future order.


Scott
Post Reply