Giftcards - No touchscreen ability

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pdpfoods
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Joined: Fri Aug 27, 2021 12:19 am

Giftcards - No touchscreen ability

Post by pdpfoods »

Trying to process some activated gift cards that were purchased. We use the "Buy Giftcards" button inside the settings menu at the POS terminal and it prompts us to enter the value for the gift card. It will not bring up the on-screen keyboard and allow us to enter the value at all. We got around this by going in the office and dragging a keyboard up to the terminal to complete the sale. Definitely not a long term solution. Is there a workaround for this already that I am not seeing in the forum?
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