Let's say part of an order gets cancelled. Is there a way to refund an item on an order?
I know we can void a whole order, but say they are returning a pizza, and we need to refund that portion. What's the best way to keep our reporting straight?
Refund on Partial Order
Re: Refund on Partial Order
For reporting, you can issue a paid-out, or as you said void then create a new order minus the refunded items.
Another option would be to issue a customer credit instead of a refund. That credit could then be applied toward a future order.
Scott
Another option would be to issue a customer credit instead of a refund. That credit could then be applied toward a future order.
Scott