Rewards & discounts

General Information about POS Pizza 7
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Rewards & discounts

Postby mohlotf » Mon Jun 24, 2019 7:58 pm

In addition to reward points, we offer customers 25% off 2nd pizza and 50% off 2nd pound of wings.
If a customer orders 2 pounds of wings and wishes to redeem their points and those points are only enough to cover one pound, currently the program is charging them for the discounted half price pound and using their points to cover the regular priced pound. Ideally we'd like it do the opposite, how can we make it use points for the discounted item?

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Re: Rewards & discounts

Postby Scott » Tue Jun 25, 2019 6:18 am

This can't be controlled because the points system calculates the best usage of points where most of them can be used on a single order. There is no way to control which items that the points are used on since the goal for the system is to use the most possible points. It does this by sorting the items by points, so how they are sorted determines which items get used when you have multiple items with the same points cost being used.

Perhaps we could do a secondary sort on cost in the future so that the lowest cost items are picked first. Add this request to the wish list so that we can consider it for a future update.

Scott

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