Mapping anomaly?

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ttomeny
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Mapping anomaly?

Post by ttomeny »

Most of the time we don't fill in the city and state when entering a new customer, just the zip code, which contains that information. But then we can't get the Google Map to display in the order view. But we still can get the map to display from the driver console while that info is still missing. Why not see it both places?
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Scott
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Re: Mapping anomaly?

Post by Scott »

They both use the same exact Google API, so I'm not sure what is happening. Is the city info showing up correctly on the driver console but not in the main POS ???? Makes no sense, since this is all stored in a single database.

Can you verify the URLs on the driver console have city, state info in them?


Scott
mohlotf
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Re: Mapping anomaly?

Post by mohlotf »

I have the same issue
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Scott
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Re: Mapping anomaly?

Post by Scott »

For me the POS doesn't even allow you to try to open the maps if the address is incomplete. The button is disabled until the address is complete.

Is this what you are referring to the grayed map button on incomplete address?

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mohlotf
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Re: Mapping anomaly?

Post by mohlotf »

In my case this is exactly what happens, if I don't fill up the city and postal code in the order screen, the map button stays grey. but if I go to the driver console and double click on the same order..it open the map in browser and points to the address.
We don't usually ask for postal code, is that bad?

Thanks

Moe
ttomeny
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Re: Mapping anomaly?

Post by ttomeny »

the map button is greyed out for us in the order view if we have not entered city and state, but it still works from the driver console
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Scott
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Re: Mapping anomaly?

Post by Scott »

Okay. I'll look into it and see if it works with Just the zip/post code, or just the city & state/prov. If so, we can change the behavior of the button in the main POS in the future.

I don't know that the driver console looks for missing data, but I will make sure that they behave the same way.


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mohlotf
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Re: Mapping anomaly?

Post by mohlotf »

Any update on this?

thanks

Moe
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Scott
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Re: Mapping anomaly?

Post by Scott »

It's on the list.


Scott
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