Error 407

Questions and Answers about the POS Pizza 6 and newer Database
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Error 407

Postby pedrom » Tue Dec 01, 2020 6:26 pm

Hi Scott,

I've been getting the error 407=Unable to lock config record! Error Obtaining lock.

I solve the problem by stopping the server, uninstall server, install again, start the server.

After a few hours, the problem starts again.



Thanks,
South Lake Pizza

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Re: Error 407

Postby Scott » Wed Dec 02, 2020 8:35 am

I replied to your email about this.

Here was what I wrote:
This is either a corrupt database file, or a problem with the physical network. Try purging some old data out of the database files (order history older than 730 days), as this will force SQLite to rebuild the indexes. If this doesn’t correct the problem, shutdown everything, all PCs, and the switches and routers. Start the router and any switches first, then wait about 2 minutes, then start the server and once the server is running, start the other PCs.


Try the things in the email, and call me if you continue to have issues.


Scott

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Posts: 10
Joined: Fri Dec 18, 2015 8:31 pm

Re: Error 407

Postby pedrom » Mon Dec 07, 2020 1:14 am

Hi Scott,

It looks like it was a network issue. The restart of routers and switches took care of the problems.

Thanks,
Pedro Manfredi
South Lake Pizza

Site Admin
User avatar
Posts: 2449
Joined: Wed Apr 16, 2003 5:35 pm
Location: Western PA

Re: Error 407

Postby Scott » Mon Dec 07, 2020 8:50 am

Thank you for the update. This is very helpful to others who browse the forum and may have a similar issue.


Scott

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