Cash out

General Information about POS Pizza 6 and 7
Active Member
Posts: 45
Joined: Tue Feb 26, 2019 5:50 pm

Cash out

Postby Diamatron » Wed Aug 28, 2019 8:36 pm

When the cashier accidently processes the order as CASH instead of CREDIT.

We use the PAX300 integration. So we have to create a new order to cash out correctly, then void the original slip.

This takes a few seconds and the coatomer always seems discouraged. Is there an easier way to handle this mistake?

Rick

Site Admin
User avatar
Posts: 2379
Joined: Wed Apr 16, 2003 5:35 pm
Location: Western PA

Re: Cash out

Postby Scott » Thu Aug 29, 2019 7:47 am

Set "Force Cshr to Choose Pmt Type" in Global system config. This forces the cashier to explicitly pick a payment type before clicking the process button.

Once an order is already processed, there's not much that can be done about it. Voiding the order, then beginning a new order, then importing the voided order, and selecting the proper payment method is the only real fix for it.

Importing the previous order saves the steps of adding all of the individual items to the new order again.


Scott

Return to General Information v6 & v7

Who is online

Users browsing this forum: No registered users and 2 guests