Cannot print reports

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johnf
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Joined: Mon Jul 21, 2008 11:19 pm

Cannot print reports

Post by johnf »

I am having a problem printing reports. The report generates just fine, and all the appropriate information is displayed correctly on the screen, but when I print, the body and totals do not appear on the page. The header, however, does print, and it is the only thing printed from the report.

My printer is an HP Officejet 4500. It prints other documents with no trouble (I have been taking screenshots of the report and printing it out that way). I have reinstalled the printer drivers from the HP website. Other than that I cannot think of any other ideas.

I hope you can find a solution to this.
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Scott
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Location: Western PA

Re: Cannot print reports

Post by Scott »

Is your HP driver set as the default? What happens when you choose it specifically? I have not ever had anyone have a problem with printing before except where they were attempting to print a report to a receipt printer.

Scott
Fulgenzis
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Joined: Tue Jul 03, 2012 2:11 pm

Re: Cannot print reports

Post by Fulgenzis »

Im the same person as above, but I have a different account now.

Im sure its not the driver. It is operating fine with all other print jobs.
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