Can't find system config

General Information about POS Pizza 6 and 7
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Can't find system config

Postby doc » Tue Apr 12, 2011 9:09 am

I just recently converted my v5 data to v6. Now when I log into v6 I can't find the system config. It is listed in the docs but all I can see on the configure page is local config and promo messages. Also, I can only find 9 reports?? Where can I find the other stuff? This isn't usable this way!

Doc

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Re: Can't find system config

Postby durbancic » Tue Apr 12, 2011 9:21 am

If you are not getting more options you are probably logged in to the management console as a user with limited privileges. I am not sure what the system admin user is by default, but you should have created one when you created your database. Try logging in with that one. Then you are able to also change the privileges of other users.

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Re: Can't find system config

Postby Scott » Tue Apr 12, 2011 9:46 am

You are not logging in with the databases supervisor account. If you are using a v5 login right off the bat, then it doesn't have full rights. As Dan pointed out, you need to use the userID/PW that you used in creating your initial database. When you first ran the DB Creation Tool, it prompted you for a user ID and password. That user is the databases supervisor account. The remaining accounts are all imports from v5 in your case. Use the supervisor account and then you can edit the rights of your v5 account(s).

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Re: Can't find system config

Postby Datum » Thu May 08, 2014 12:15 pm

I am having the same issue. I am sure that I am using the main account that I had before. I just got back into management and noticed that everything was very limited. The delete buttons are all disabled for the items and other lists too. I will check again but I am pretty sure that I am using the correct login.

Dave

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Re: Can't find system config

Postby Scott » Thu May 08, 2014 4:36 pm

Does anyone else have access to your supervisor account? If so maybe they have created a new super account and changed the rights on your old one?

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Re: Can't find system config

Postby Datum » Thu May 15, 2014 3:35 pm

Yes my asst manager has access. I found out that he was playing with the rights on my account. I lowered his access to custom with 254s and now he can still do what he needs to do but can't edit my account anymore.

Dave

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