Summit Support Forums

You can do 1 of 2 things. First (best), use a customer credit for $5 for the example that you stated. Add the credit to the customer's account, and when you edit the order, save it and you will be prompted to apply the credit to the order. Now only the remainder will be due. The second way would be ...

I'm glad that you got it working. I'm not sure where you got your version of POS Pizza or how you first found us, but if you got it from CNET it would be very helpful if you could write a review there. The more people that get the software the more helpful it is to us. Thanks!

Have you updated to the latest X-Charge and POS Pizza?

Use the Add Group button from the main order-entry screen to add a number group.

-Mike

the percent discounts can be added by going to the File menu, the support data, then picking discounts.

-Mike

The scrubber does Files only. The GUI allows you to add a folder's "contents", but will not delete the folder itself, nor will it delete sub-folders or their contents. From the Docs: To scrub files, you must begin by adding files or folder contents to the list found on the right-hand side ...

866-922-9690

This is a feature since update pack #4. Grab the latest update pack (currently 6a at the time of this posting) and install it to use this feature.

-Mike

I keep seeing this message every now in then, even when no one is even logged in. If you are seeing any error messages while POS Pizza is idle, then it is *not* from the software. POS Pizza does not do any writes while the system is idle or while no one is logged in. It is from another process or W...

If you are running Windows XP with different service packs, this sometimes happens with networked clients. Make sure that all XP machines are running SP2.

-Mike

If you have update Pack 3 you get the customer statements, but you have to have purchase the "Customer Accounting" add-on. It is a $25 add-on if you don't already have it. If you do then just enable it in the System Config under Customer Handling.

-Mike

You will need to use a program like PC Anywhere. It works well doing this. We have several people running POS Pizza remotely in this manner.

-Mike

No way of doing this automatically.

-Mike

Go into the management utility program and select "Database Maintenance" from the "Maintenance" menu. Once this is open, select the customer file from the file list, and then click on the export button.

Mike

No, you cannot add orders to a driver once he has signed out until he returns from the delivery. The driver should not log in to take the deliveries until he/she is actually ready to leave for the delivery.


Mike

The database won't allow duplicate phone numbers. The best way to do the merge is this: Use the 'Find Customer' button in the main POS to search by streets. if you see the dupes you are looking for in the list, jot down the first 3 digits of their customer ID's (they should be the same on your dupes...

Yes, you can do exactly this. The Enhanced POS Module adds a second executable file to the main folder, so it does not replace the original file. You can run both of these files in any combination. The only requirement is that the enhanced module must be run from and installed from a computer runnin...

You can display up to 10 rotating messages. See the Customer Display Addendum PDF file for details.

Mike

I will give it a shot. I just received the 5.1 package. How do I go about setting this up in the application? Thanks See: Read Before Upgrading and the announcements for specific upgrade instructions. The first thing you will need to do is get your new license numbers for v5.x before attempting you...

Also you should verify that your hardware is capable of running v5.x before upgrading! Version 5.x requires bigger hardware than v4 did. Please see the Hardware Requirements at our About POS Pizza web page.

Mike

tbryan wrote:I will try the utility pack suggestion.

Has the utility pack 2a solved the problem?

Mike

hey i upgraded and got my new licences in one shot but i keep getting: .... I sent you licenses by email, use those ones, and not your original ones. When you purchase a license our system initially gives you a temporary license because we do not have your hardware fingerprint info. Once we receive...

You need to restart the print only module after making the changes so that they get loaded into memory. If you just change them without restarting the print server, it won't do anything.

Mike

Yes the ~ (tilde) character is no longer an escape. Change all of the ~ to {27} in your sequence and it should work again. The conversion program should have created an entry based on your System Config that should be a translated entry. But make those changes and all should be well.

Mike