Summit Support Forums

We are looking to expand our business by utilizing online ordering. Does anyone know the best way to do this? Can this program handle on-line ordering? For example an individual goes to a web site, looks over our menu and places an order for a pizza on line. Any and all ideas would be appreciated.

When this happened at one of my stores, I found the problem was in a receipt printer. Check the paper to insure the there is enough paper in the printer(s), insure that there is no red light indicating a printer error, and also try turning off the receipt printers for about 30 to 60 seconds then tur...

We sell gift certificates but I cannot figure exactly how to account for these. I have tried to ring them as cash and/or checks. Does anyone have a better idea, I am at a loss? Is there a possibility of sometime in the future adding a gift certificate button for chasing out, along with the cash chec...

Throughout seven stores we are using either

Samsung SRP-270

or

Epson TM-u220

Thanks Scott, will pass it on, how would you create a CVS file for example the daily summary of transaction report?

Can you let me know how to do this. If it is simple enough to do then I can pass on to the general managers on how to do this, but once again most of these people have very little computer experience, and if there is too many steps to take, it may end up being more of a headache than is necessary. O...

We currently have seven stores using the Pos Pizza Software, I will be combining and analyzing data from these stores. Does any one have any idea or ideas on how I can get the reports from these stores on a daily basis. Driving to these stores daily is not an option due to the distance between store...

Does anyone have a suggestion on how to have the servers/waitresses handle their money? We have a full service restaraunt but we need Ideas on whether 1) The orders should be cashed out, as the waitresses receive the money from the customers, or 2) Pay for all of their orders at once at the end of t...

We had a problem with a driver not paying attention to what he was doing, he assigned a delivery to himself, that he did not take, then signed it back in before anyone realized what he had done. Once the driver has returned this order is there anyway to unassign it?

Scott

If there was a way to enter a seperating line, showing the end of the pizza
would do.



Large combo
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WHEN PRINTING TO THE KITCHEN WITH MULTIPLE ITEMS ON TICKET TWO THINGS ARE HAPPENING. 1) eXAMPLE WHEN YOU HAVE 1O LARGE PIZZAS ORDERED FOR ONE ORDER IT PRINTS EACH PIZZA VERSUS PRINTING THE QUANITIY ENTERED INTO THE POS SYSTEM. THIS SEEMS TO BE WASTING A LOT OF PAPER. 2) WHEN USING THE SPECIAL INSTRU...

Had same problem. CORRECTED BY INSURING THAT THE "LAST NAME" IS ALWAYS FILLED IN. IF YOU ONLY ENTER A NAME IN THE "FIRST NAME" AND NOTHING IN THE "LAST NAME" PORTION OF THE CUSTOMER INFORMATION AREA NO NAME WILL BE PRINTED. ONCE AGAIN, INSURE THAT THE LAST NAME IS ALWAY...

Go Into the Manage portion of "POS PIZZA" program and then to "Master Items" then to each item. There you will see "Print To Console", change this number to the printer where you want the ticket to priint. This has to be done for each item that you want to print. EXAMPL...

We were concerned that, we needed a way to insure that all an individual server's tickets are being cashed out. We have rectified this concerned, although a servers report, that is similar to the driver's report would be nice, we have found another way to accomplish this.

AVG Antivirus, another individual installed the program. This is the only program that has been added after installtion of the POS PIZZA program. No other problems have occurred so far, since removing the program from the computer system.

We recntly installed an antivirus program on our system. Within two (2) days the system locked up. After removing the program, then shutting the system down for about five (5) minutes the system started working again. I am not sure why this happened. Has anyone else had this problem or knows why thi...

The driver's have a report showing what orders they individual are responsible for and what dollar amount is owed to the restaraunt. Is there any way to hold the servers/waitresses accountable for the dollar amount which they have collected from the customers, that they have served with a report sim...

I have a problem using the kitchen printing module. When printing a pizza such as half "peperroni" and the other half "sausage", the ticket should read like "1/2 (Pep) 1/2 (Sausage), instead it prints some weird symbol before (Pep) and (Sausage). Is there anyway to correct t...

Is it possible to create a new or modified report file for the POS Pizza system? Our company would like a full documentation of purchased items, dates, and payment recieved for all customer accounts and tabs. Can this be created by an end user?

THis apparently is what I need.

If a customer wants to place an order for numerous pizzas on an account basis, where they will pay for the order at a later date. How can I do this? Is there a way to account for this order without showing a cash shortage?

Is there any way to compile sales information from several locations, either by manually or perferrably automatically compiling the information?

How would I be able to access sales and other information from work while I am at home? There are times that I need to be able to see what the current sales are.

HOW CAN I ADJUST THE WAY THE MAKE LINE PRINTER PRINTS. HAVE BEEN PRINTING RECEIPTS, BUT WOULD LIKE TO PRINT JUST THOSE ITEMS THAT NEED TO BE MADE. BUT I CANNOT FIGURE OUT HOW TO ADJUST THE SIZE OF THE PRINT TO MAKE IT EASIER TO READ, AND I CANNOT FIGURE OUT HOW TO FORCE LINE ADJUSTMENTS SO THAT THE ...

Currently having too much information being printed on kitchen printer, such as when I sell a buffet, is there any way to print only those items that need to be made. I tried following the manual but I just cannot get it to print make items only. Also is there any way to print in red a standard item...