Summit Support Forums

Scott wrote:Also this chart details some common problems and how to correct them.

See: http://forums.summitcn.com/viewtopic.php?f=31&t=1364

ok deleting config worked great thank you scott

From the server admin tool click the "View Server Log" button. Scroll all the way to the bottom of the file. Work your way up from the bottom looking at the 2nd column and find the entry with Eror as the code in it. This is the error that kept the server from starting. It is either that i...

hi , I have just unplugged the server computer by mistake now I restarted the computer but data base server doesn't start ,it was just working fine but it did some updates now it doesn't work , I can't use my pos and it is real busy right now please help me out I need to get it running at least tomo...

yes it can be opened for edit ,and can be cashed out or voided with void receipt printed , only problem with printing.whole program shuts down Actually that happened last week with one of the costumer there were no way to reprint it out , and same costumer just ordered couple days ago same exact sit...

serdar bey that missing orders could be cancelled while entering the order if another station enters an order at the same time ,lets say you started and order with order number 672 and second computer starts and order with order number 673 ,but order 672 is cancelled before submitting ,computer woul...

hi Scott it is me again i don't know if i am the guy who is having most issues with this software ,every weird thing that can happen is happening to me , now my problem is i have upgraded to the last version of the module which is 6.92 as you recommended due to my database crushing problem at all st...

hi i have recently installed v6.92 and database 1.24 i guess it was most recent one ,and every time i change settings ,like change business adress ,city state ,min delivery day begin time on global system config , and default order type on main pos module set up probably couple more things i haven't...

hi scott i have 2 station POS ,and my databse crushed first time a while ago and it keeps giving error my database crushed 4th time in different computers ,i had to do all installation ,set ups and menu set up all over again last time i post it you said something with harddisk of the computer but it...

hi Scott i have recently updated my my software to the last version so first problem ;everytime i stop the data base server i can't just start it right back , when i try a window pops up and says ''eror starting server , POSPIZZADB server failed to start .there may have been preceding error message ...

i am sorry i forgot to put my respond here ,but my problem came out as ;i was using one of that usb multiplier which the dongle was plugged in as well as pc mouse ,so removing it and directly connecting the dongle to the computer solved it
thank you very much

ok thanks

hi scott let me ask you one more question please we started working with order inn , the way it works is they use our items one their room service menu at hotel rooms and their menu prices are higher than ours that is the way actually they make money,and when they connect us a costumer we need to ch...

hi scott , when we have delivery with lets says half cash half credit card , and delivery driver tries to check in ,we always have problem ,because he can't check it in some cash some of it card , when we try to type the amount we recieved in cash and click on cash it takes it as the whole order was...

hi Scott ,i have another question for you ok we are using credit card machines using internet ,and these machines getting the internet from computers (registers) using Ethernet cables ,and computers are connected to internet via wifi ,so sometimes specially when starting the pos pizza program ,it gi...

All you need to do is install the CS client package on the other workstation. During the install choose the management only option for install options. Once you do this, it should be able to connect to your current server as long as it is placed on the same network with no problem. Scott ok i did i...

Hi scott i have been searching on the forum to find if anybody asked this question but i didn't find a quite answer so i have 2 register ,and another computer in my office ,they all are in the same home group ,so i want to be able to reach manager utilites from my pc in the office, what is the exact...

This is highly unusual for it to stop at all. Ours has been running for nearly 6 months straight. Go to your log file and look for the entries marked Eror and read what they say. The 2 most common errors are TCP errors, or dongle not found. If it is a TCP error, then you do have a problem with your...

This is just a reminder that this post ( http://forums.summitcn.com/viewtopic.php?f=31&t=1364 ) is in the CS version section. I have recently had a few people ask me this question, so I wanted to remind everyone of this flow chart that will guide you through getting the connection working. Scot...

thanks alot scott that helped

hi i ve just purchased the cs last friday , i am still working on the menu My problem is my store is open from 11am to 3am at night which means 16 hours when i set the master items they all have a starting and ending time ,when ever i change that times to 11am -3am i cant see the item on order scree...

hi everybody this my first topic in this forum ,i am a manager at pizza shop and we are waiting for out computers to be delivered so we ll buy the full version of pospizza with 3 station ,now i m just checking the sofware on ,just testing little bit what i cant do for now is ,when ever i enter the p...