Search found 20 matches

by crwheelr
Mon Dec 05, 2022 2:14 pm
Forum: Add-On Packages
Topic: Fix key issue with PAX integration (ChargitPro)
Replies: 12
Views: 6194

Re: Fix key issue with PAX integration (ChargitPro)

Jim D, I haven't checked this thread in a while, can you answer me this? Are you using Gravity payments? You have the PAX setup for the walk in customers only, meaning that all phone orders are entered in one of your non-pax PCs is that correct? Have you tried phone orders on the PAX PC? If you did,...
by crwheelr
Wed Nov 03, 2021 10:40 am
Forum: Add-On Packages
Topic: Fix key issue with PAX integration (ChargitPro)
Replies: 12
Views: 6194

Re: Fix key issue with PAX integration (ChargitPro)

We ended up reverting back to the computer entry mode (no PAX terminal) for manual entry and credit card swipe. The two PAX integration issues remain unsolved at Gravity and no follow-up to revise. Additionally learned that the PAX mode operation evokes merchant ability to revise charges at the Grav...
by crwheelr
Fri Oct 22, 2021 10:49 am
Forum: Add-On Packages
Topic: Fix key issue with PAX integration (ChargitPro)
Replies: 12
Views: 6194

Re: Fix key issue with PAX integration (ChargitPro)

Yes I am aware of that work around. Its not acceptable to me having cashier make a PAX entry for each delivery phone order. Not to mention also that cashier needs to sign for the customer on the PAX as well. I told Gravity that this needs to get fixed else I'm moving on. We need to have a chip reade...
by crwheelr
Thu Oct 21, 2021 5:25 pm
Forum: Add-On Packages
Topic: Fix key issue with PAX integration (ChargitPro)
Replies: 12
Views: 6194

Re: Fix key issue with PAX integration (ChargitPro)

Scott, As instructed, I entered a zero in the tip field of Order Submit screen. The PAX is still prompting for tip for this simulated phone order. Chargitpro setup is: "default to manual", "use tips", and "prompt for tips on terminal". I exited and restarted order entry...
by crwheelr
Thu Oct 21, 2021 4:32 pm
Forum: Add-On Packages
Topic: Fix key issue with PAX integration (ChargitPro)
Replies: 12
Views: 6194

Re: Fix key issue with PAX integration (ChargitPro)

H-man, What you have in quotes "prompt customer for tip on pax (excluding delivery)" is this precisely what the ChargitPro / Advanced config screen indicates? If that's the case, then it would seem that CIP has fixed my issue. My version says "Prompt for tip on terminal" (termina...
by crwheelr
Wed Oct 20, 2021 2:49 pm
Forum: Add-On Packages
Topic: Fix key issue with PAX integration (ChargitPro)
Replies: 12
Views: 6194

Fix key issue with PAX integration (ChargitPro)

As I see it presently, the PAX terminal integration is not usable and needs software revision. The problem is that when "default to manual", "use tips", and "prompt for tips" are checked in the Payment Processing configuration screen in POSPizza, The "default to ma...
by crwheelr
Wed Oct 20, 2021 2:32 pm
Forum: Add-On Packages
Topic: ChargitPro / Gravity PAX300S integration bug
Replies: 0
Views: 3978

ChargitPro / Gravity PAX300S integration bug

This is a note to all who use CIP with PAX terminal. I urge you to put pressure on CIP/Gravity to get this fixed The problem is that when "default to manual", "use tips", and "prompt for tips" are checked in the Payment Processing configuration screen in POSPizza. For D...
by crwheelr
Mon Dec 14, 2020 9:43 am
Forum: 3rd Party Reporting Tools
Topic: POSP Reports - a 3rd party reporting tool for POSPizza
Replies: 0
Views: 17033

POSP Reports - a 3rd party reporting tool for POSPizza

***** REV 1.2 IS POSTED BELOW PLEASE GIVE US A TRY (ITS FREE). ****** ***** INSTALLATION INSTRUCTIONS ARE AT THE BOTTOM OF THIS POST******* 4/1/21 update: 16 more downloads! One new report added. 12/29 update: 27 downloads so far, made an improvement based on user feedback. Some having issues with ...
by crwheelr
Thu Oct 03, 2019 4:14 pm
Forum: 3rd Party Reporting Tools
Topic: POSP Reports feedback
Replies: 0
Views: 18525

POSP Reports feedback

I am dedicating this area for your commentary on existing reports.
Any chart or menu system improvement suggestions, bugs or new chart filter additions can be commented on here.
by crwheelr
Thu Oct 03, 2019 4:13 pm
Forum: 3rd Party Reporting Tools
Topic: New POSP Reports requests
Replies: 0
Views: 15087

New POSP Reports requests

Using this area to capture new report requests. Just post any requests you may have in mind and we will try to incorporate if it makes sense. Once a month or so, we will distribute a a free software update including the new reports. Everyone can benefit from the ever growing report library.
by crwheelr
Sun Sep 29, 2019 1:29 pm
Forum: Database Help and Discussion
Topic: Feature improvement for Customer Merge Tool
Replies: 1
Views: 7889

Feature improvement for Customer Merge Tool

Current behavior is to specify a street, and sub-select customer accounts to merge. This implies that one knows which street to scan. A broader and more effective approach as follows: Scan entire customer table. For each case of two or more accounts with same street and house number Choose merge or ...
by crwheelr
Fri Oct 16, 2015 4:28 pm
Forum: General Information v6 & v7
Topic: Letter of recommendation
Replies: 4
Views: 9306

Re: Letter of recommendation

I second with the letter of recommendation notion. I have been using POSPizza for two years in our new pizzeria in Pleasanton, CA and am quite pleased with the flexibility and reliability of the system, and the superb level of technical support.

- Regis Wheeler
Pizza Bello
by crwheelr
Tue Feb 17, 2015 2:28 pm
Forum: General Information v6 & v7
Topic: Split Order Button Greyed Out
Replies: 7
Views: 6413

Re: Split Order Button Greyed Out

Scott,

can an order be split between two credit cards? i have only been succesful to split with one CC max and the other, cash.

..regis
Pizza Bello, Pleasanton, CA
by crwheelr
Tue Feb 03, 2015 11:38 am
Forum: General Information v6 & v7
Topic: Split Order Button Greyed Out
Replies: 7
Views: 6413

Re: Split Order Button Greyed Out

Hi there,

Can an order be split between two credit cards? We have only been successful to split an order if one is paying in cash or both in cash. (CC payment is greyed on the second half of the split).

Regis
Pizza Bello
by crwheelr
Fri Jan 16, 2015 1:59 pm
Forum: General Information v6 & v7
Topic: Exessive credit card fees - we can fix it
Replies: 4
Views: 8029

Exessive credit card fees - we can fix it

POSPizza users, I have been wondering why my credit card charge fees approach 3%, when I was expecting half of that when I opened my business. Here's why. First Data DOES NOT STORE THE CVV DATA in there tokenized credit card reuse system. This has to do with the tokenized system where you are prompt...
by crwheelr
Thu Jan 15, 2015 3:13 pm
Forum: Database Help and Discussion
Topic: Lazy customers
Replies: 4
Views: 9033

Re: Lazy customers

...any report that outputs mail labels should have an option to build a csv delimited file so that we can do this via email.

...regis
by crwheelr
Thu Jul 17, 2014 4:08 pm
Forum: Database Help and Discussion
Topic: Lazy customers
Replies: 4
Views: 9033

Re: Lazy customers

Lazy customers report, cool. where is is I don't see it on 6.7?

..regis
Pizza bello, CA
by crwheelr
Thu Jul 17, 2014 4:00 pm
Forum: General Forum
Topic: Great back option for PZ6 database file.
Replies: 2
Views: 5606

Re: Great back option for PZ6 database file.

that is a very eloquent solution. I have a super inexpensive one that I use. I simply wrote a windows batch file and scheduled it to run daily. It copies the POSPizza database file and some other files I want to a thumb drive that is plugged into a front USB port. ( its attached to my key chain so I...
by crwheelr
Thu Sep 26, 2013 5:33 pm
Forum: Database Help and Discussion
Topic: Editing Database with SQL Editor
Replies: 4
Views: 8880

Re: Editing Database with SQL Editor

Chad,

I have been using Razor SQL for table viewing and editing. have to be super careful though not to disrupt record ID's etc for correct indexing though.

chuck
by crwheelr
Thu Sep 26, 2013 2:40 pm
Forum: General Information v6 & v7
Topic: Printer Fonts
Replies: 9
Views: 7722

Re: Printer Fonts

Hi, Chuck form Pizza-Bello. I was wondering if anyone has setup and willing to share a receipt / makeline printer setup for Epson TM-T20? This is a newer low cost solution to Epson's other dot matrix and thermal printers. I want to get These receipts to show some fields enlarged and bold for easy vi...