Licence will expire in 21 days

Help with the POS Pizza databases, Items + Toppings, Employees, Customers, etc
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Posts: 17
Joined: Wed Feb 22, 2006 4:34 am
Location: Great Britain

Licence will expire in 21 days

Postby j.mesout@ntlworld.com » Tue Sep 16, 2008 3:53 am

Yet again we are getting this message at one of our shops. Although we are now down to 16 days. Why does this keep happening? We have had a full license for the last couple of years and use this software in 3 of our shops. We have not changed or updated anything, this message just pops up for no reason. I have emailed Scott twice with our hardware fingerprint, but have not received a reply. Is there any reason this keeps happening? Why doesn't this software run like a normal licensed software programme?

I would be grateful for any input - or guidance if it's something we are doing wrong at this end.

Member
Posts: 17
Joined: Wed Feb 22, 2006 4:34 am
Location: Great Britain

Re: Licence will expire in 21 days

Postby j.mesout@ntlworld.com » Wed Sep 17, 2008 6:44 am

HI Scott
Thanks for the reply, email received. Sorry for the panic but could not bear the thought of having no Pos Pizza!! Will know what to do now in the future. :)

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Joined: Thu May 03, 2007 1:17 pm
Location: Roseville, MI

Re: Licence will expire in 21 days

Postby biondes » Wed Oct 08, 2008 11:33 am

what was the answer here... I am now getting this message. How do I solve this problem.
Thanks

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Posts: 17
Joined: Wed Feb 22, 2006 4:34 am
Location: Great Britain

Re: Licence will expire in 21 days

Postby j.mesout@ntlworld.com » Wed Oct 08, 2008 12:13 pm

Hi Biondes

This is a copy of the reply I received from scott.
This is something that happens periodically 18-24 months, as setup by digital
river (security firm). We chose this option since most of our customers
do not have direct internet connections in their stores, which is the
other option (automatically update online).


You then need to reinstall you license key for your machine. Hope this helps.

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