Delivery

Help with the POS Pizza databases, Items + Toppings, Employees, Customers, etc
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Delivery

Postby robertson.12 » Fri Apr 20, 2007 11:12 pm

We had a problem with a driver not paying attention to what he was doing, he assigned a delivery to himself, that he did not take, then signed it back in before anyone realized what he had done. Once the driver has returned this order is there anyway to unassign it?

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Postby Scott » Sat Apr 21, 2007 9:57 am

Once it is checked back in as returned it is permenant.

The only way to fix this is if you catch the error early, and then have the driver *not* check the item as delivered when he/she returns. Once it is placed back into the pool of "pending" deliveries, go to one of the main order stations and re-assign it to no driver assignment.

Scott

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