Order Handling

Help with the POS Pizza databases, Items + Toppings, Employees, Customers, etc
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Order Handling

Postby Salonico » Fri Jun 24, 2005 10:33 am

OK. I marked the settings to purge voided items and not to keep it in history, and also to ask for reason before voiding anything, but unfortunately neither setting is working. This happens with the employee database enabled or disabled. What am I doing wrong?

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Postby Scott » Mon Jun 27, 2005 7:36 am

Purging the order *and* getting a reason would be pointless, since you would not be storing a history of the voided order there is no place to store the reason why it was voided.

Purging voided orders removes ALL traces of the orders existance. This setting is not recommended at all.

Scott

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Postby Salonico » Mon Jun 27, 2005 8:41 am

I can live without the reasoning, but when I void an order that it was mistaken, the order numbers don't change thus indicating a loophole. This is what I'm talking about. Lets say I have 5 orders taken and number 3 was wrong. I deleted, but the orders #4 and 5 don't change number and the next order will be #6.

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Postby Scott » Wed Jul 06, 2005 10:35 am

Turn off (Uncheck) the Purge Voided - No History setting under "System Config -> Order Handling". This will cause all of the order numbers to be continuous.

Scott

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