Caller ID / Customer Number

General Information about POS Pizza 8
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Caller ID / Customer Number

Postby Diamatron » Thu Sep 24, 2020 3:51 pm

We notice that the phone number printed on our receipts is in different formats:

1234567890

and

(123)456-7890

The caller id integrated screen always shows (123)456-7890

Not biggest deal.

Rick

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Re: Caller ID / Customer Number

Postby Scott » Fri Sep 25, 2020 6:00 am

There is a setting that does this. In management go to Configure --> Global System Config. On the 'Business Settings' tab, check the box 'Use USA/Canadian Phone # Formatting', and save.

Scott

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Re: Caller ID / Customer Number

Postby Diamatron » Fri Sep 25, 2020 2:20 pm

What does the "default area code' option do?

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Re: Caller ID / Customer Number

Postby Scott » Sat Sep 26, 2020 7:28 am

The default area code is used if you manually type in 7 digits. If the full 10 digits are typed in it does nothing.

So if you had a default area code of 800, and the cashier entered 5551212 at begin order, the customer with the number 800-555-1212 would be used.


Scott

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