Moving Pc's to other store

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Moving Pc's to other store

Postby LDKmadroxide » Tue Jun 30, 2009 5:29 am

We closed one of our locations down the other day and have moved some equipment and other things to our main store among those things are the 4 Pc's with POS Installed on them. We want to use them at the store to replace our older Pc's which also have POS installed on them. Setting them up is not a problem, the only thing is the store #'s are different and I need to know if I have to re-purchase the licenses or can I get revised keys with the store #'s changed. We purchased the keys last year for the new Pc's and also re-purchased the keys for the old Pc's due to an employee incorrectly installing RAM on the main Pc.

Any and all help would be great.

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Re: Moving Pc's to other store

Postby Scott » Tue Jun 30, 2009 7:41 am

LDKmadroxide wrote:I need to know if I have to re-purchase the licenses or can I get revised keys with the store #'s changed.


As long as they are the same exact machine, you can get your keys re-issued to you with the license name change free of charge. Contact tech support by phone or email to do this. You will need to provide the following information:

  1. Original License Name
  2. Original Location (address)
  3. New license name being requested
  4. New Location (address & phone)
  5. Hardware Fingerprints for the computers that need new license keys

Scott

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