Customer's last order

Discussions about current add-on packages for POS Pizza 6 & 7
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Customer's last order

Postby rahmiolgac84 » Tue Sep 27, 2016 7:20 pm

In customer's account info I can find the amount of last order but not date or the order. Many customers ask "what did I order last time?" and I don't see anyway to find out the answer. Is there anyway? If not I think it should be on the next update.

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Re: Customer's last order

Postby Scott » Wed Sep 28, 2016 7:55 am

You can find the exact order details for their order history, including dates/time and items. When in the POS click on the "circle i" button between the name and the phone number on the order entry screen. This will bring up details about that customer including a previous order list. From that list you can highlight any past order and not only see its contents, but create a new duplicate from the previous order.


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Re: Customer's last order

Postby H-Man » Wed Sep 28, 2016 8:33 am

On the reports side there's the customer order history report too.

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Re: Customer's last order

Postby rahmiolgac84 » Sat Oct 01, 2016 12:37 pm

That's great!
But "duplicate order" is not working here. It doesn't let me to click on "duplicate order". Do I need to change any setting?

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Re: Customer's last order

Postby H-Man » Sat Oct 01, 2016 1:51 pm

You need to start with an empty order. If there are items on your order you can't duplicate a previous order. You can however add more items after you duplicate.

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