Online Ordering

Discussions about current add-on packages for POS Pizza 6 & 7
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Online Ordering

Postby katemayer » Wed Jan 29, 2014 3:34 am

Hi Scott,

I've successfully set up online ordering (so far just on a local network while testing).
When I go to submit the order I get an error #388. I'm using the "cheese" theme which I have edited to my specification.
Is there somewhere I can find out a list of the error codes?

Thanks,
Kate.

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Re: Online Ordering

Postby Scott » Wed Jan 29, 2014 8:02 am

That means that the "Future Order Server" is not running to finish the process. The web server uses a 2-stage process to submit an order. The web element places the order into the queue, and then the future order element prints and moves the order into the system.

Run the future order server from a station that is properly printing receipts (ie one of your POS stations), and then it should be able to process orders. You can right-click on the future order icon to automatically launch that program at each boot.

You can find these error codes listed in the web ordering docs on page 6 under troubleshooting.


Scott

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