I had a discrepancy yesterday between Total Sales recorded in Sales Summary Report vs. Drawer Close Report. I traced the discrepancy to an erroneous cashout - essentially the cashout wasn't made on the Till terminal associated with the Drawer Close Report. But I don't understand how this happened (and how to avoid in future).
The Employee Cashout Report had the following entry on the record associated with the discrepancy for the 'Machine' used for the cashout: "NONE_Rcvd_by_Drvr"
Anyone have any idea what this means and how it happened? Thanks in advance
Cashout Report Issue
Re: Cashout Report Issue
That means that the order was cashed out on the driver dispatch console. See the associated driver closeout report, and you should see the money due by that driver.
Scott
Scott