Server start/stop problem

Questions and Answers that relate to the [CS] Version of POS Pizza 6 and 7
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sulaiman
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Posts: 6
Joined: Wed Jan 25, 2012 10:55 pm

Server start/stop problem

Post by sulaiman »

Hi, i just installed the Server and the client on the same Machine for POS Pizza 6.3, the server does not seem to connect. I followed the instructions on the guide and furthered disabled windows firewall, still it cannot start the server.
When i click the start button from server admin tool it says "POSpizzaDB server failed to start. There may have been a preceding error message....... try starting from control panel".

Here is a copy of log file

Code: Select all

120703004316 Admn Strt ==========<[ Start Server ]>==========
120703004316 Admn Flgs TrimLogManually=No
120703004316 Admn Flgs LogConnDcon=Yes
120703004316 Admn Flgs LogInvalidInMessage=No
120703004316 Admn Flgs CreateDatabaseAllowed=No
120703004316 Admn Data MaxChunkSize=500
120703004316 Admn Data ConnectionTimeout=30
120703004316 Admn FACT Non To Load
120703004317 Host LocalHost(127.0.0.1)  Socket=1000  Port=54181
120703004317 Eror TCP Open timeout for pizzapazza-PC
120703004758 Admn Strt ==========<[ Start Server ]>==========
120703004758 Admn Flgs TrimLogManually=No
120703004758 Admn Flgs LogConnDcon=Yes
120703004758 Admn Flgs LogInvalidInMessage=No
120703004758 Admn Flgs CreateDatabaseAllowed=No
120703004758 Admn Data MaxChunkSize=500
120703004758 Admn Data ConnectionTimeout=30
120703004758 Admn FACT Non To Load
120703004758 Host LocalHost(127.0.0.1)  Socket=1000  Port=54181
120703004758 Eror TCP Open timeout for pizzapazza-PC
120703005146 Admn Strt ==========<[ Start Server ]>==========
120703005146 Admn Flgs TrimLogManually=No
120703005146 Admn Flgs LogConnDcon=Yes
120703005146 Admn Flgs LogInvalidInMessage=No
120703005146 Admn Flgs CreateDatabaseAllowed=No
120703005146 Admn Data MaxChunkSize=500
120703005146 Admn Data ConnectionTimeout=30
120703005146 Admn FACT Non To Load
120703005146 Host LocalHost(127.0.0.1)  Socket=1004  Port=54181
120703005146 Eror TCP Open timeout for pizzapazza-PC
120703010146 Admn Strt ==========<[ Start Server ]>==========
120703010146 Admn Flgs TrimLogManually=No
120703010146 Admn Flgs LogConnDcon=Yes
120703010146 Admn Flgs LogInvalidInMessage=No
120703010146 Admn Flgs CreateDatabaseAllowed=No
120703010146 Admn Data MaxChunkSize=500
120703010146 Admn Data ConnectionTimeout=30
120703010146 Admn FACT Non To Load
120703010146 Host LocalHost(127.0.0.1)  Socket=1000  Port=54181
120703010146 Eror TCP Open timeout for pizzapazza-PC
120703010804 Admn Strt ==========<[ Start Server ]>==========
120703010804 Admn Flgs TrimLogManually=No
120703010804 Admn Flgs LogConnDcon=Yes
120703010804 Admn Flgs LogInvalidInMessage=No
120703010804 Admn Flgs CreateDatabaseAllowed=No
120703010804 Admn Data MaxChunkSize=500
120703010804 Admn Data ConnectionTimeout=30
120703010804 Admn FACT Non To Load
120703010804 Host LocalHost(127.0.0.1)  Socket=1000  Port=54181
120703010804 Eror TCP Open timeout for pizzapazza-PC
120703011726 Admn Strt ==========<[ Start Server ]>==========
120703011726 Admn Flgs TrimLogManually=No
120703011726 Admn Flgs LogConnDcon=Yes
120703011726 Admn Flgs LogInvalidInMessage=No
120703011726 Admn Flgs CreateDatabaseAllowed=No
120703011726 Admn Data MaxChunkSize=500
120703011726 Admn Data ConnectionTimeout=30
120703011726 Admn FACT Non To Load
120703011726 Host LocalHost(127.0.0.1)  Socket=1000  Port=54181
120703011726 Eror TCP Open timeout for pizzapazza-PC
120703012620 Admn Strt ==========<[ Start Server ]>==========
120703012621 Admn Flgs TrimLogManually=No
120703012621 Admn Flgs LogConnDcon=Yes
120703012621 Admn Flgs LogInvalidInMessage=No
120703012621 Admn Flgs CreateDatabaseAllowed=No
120703012621 Admn Data MaxChunkSize=500
120703012621 Admn Data ConnectionTimeout=30
120703012621 Admn FACT Non To Load
120703012621 Host LocalHost(127.0.0.1)  Socket=1000  Port=54181
120703012621 Eror TCP Open timeout for pizzapazza-PC
120703012658 Admn Strt ==========<[ Start Server ]>==========
120703012659 Admn Flgs TrimLogManually=No
120703012659 Admn Flgs LogConnDcon=Yes
120703012659 Admn Flgs LogInvalidInMessage=No
120703012659 Admn Flgs CreateDatabaseAllowed=No
120703012659 Admn Data MaxChunkSize=500
120703012659 Admn Data ConnectionTimeout=30
120703012659 Admn FACT Non To Load
120703012659 Host LocalHost(127.0.0.1)  Socket=1000  Port=54181
120703012659 Eror TCP Open timeout for pizzapazza-PC
120703012802 Admn Strt ==========<[ Start Server ]>==========
120703012802 Admn Flgs TrimLogManually=No
120703012802 Admn Flgs LogConnDcon=Yes
120703012802 Admn Flgs LogInvalidInMessage=No
120703012802 Admn Flgs CreateDatabaseAllowed=No
120703012802 Admn Data MaxChunkSize=500
120703012802 Admn Data ConnectionTimeout=30
120703012802 Admn FACT Non To Load
120703012802 Host LocalHost(127.0.0.1)  Socket=1000  Port=54181
120703012802 Eror TCP Open timeout for pizzapazza-PC
120703013237 Admn Strt ==========<[ Start Server ]>==========
120703013237 Admn Flgs TrimLogManually=No
120703013237 Admn Flgs LogConnDcon=Yes
120703013237 Admn Flgs LogInvalidInMessage=No
120703013237 Admn Flgs CreateDatabaseAllowed=No
120703013237 Admn Data MaxChunkSize=500
120703013237 Admn Data ConnectionTimeout=30
120703013237 Admn FACT Non To Load
120703013237 Host LocalHost(127.0.0.1)  Socket=1004  Port=54181
120703013237 Eror TCP Open timeout for pizzapazza-PC
120703014035 Admn Strt ==========<[ Start Server ]>==========
120703014036 Admn Flgs TrimLogManually=No
120703014036 Admn Flgs LogConnDcon=Yes
120703014036 Admn Flgs LogInvalidInMessage=No
120703014036 Admn Flgs CreateDatabaseAllowed=No
120703014036 Admn Data MaxChunkSize=500
120703014036 Admn Data ConnectionTimeout=30
120703014036 Admn FACT Non To Load
120703014036 Host LocalHost(127.0.0.1)  Socket=1000  Port=54181
120703014036 Eror TCP Open timeout for pizzapazza-PC
120703014619 Admn Strt ==========<[ Start Server ]>==========
120703014619 Admn Flgs TrimLogManually=No
120703014619 Admn Flgs LogConnDcon=Yes
120703014619 Admn Flgs LogInvalidInMessage=No
120703014619 Admn Flgs CreateDatabaseAllowed=No
120703014619 Admn Data MaxChunkSize=500
120703014619 Admn Data ConnectionTimeout=30
120703014619 Admn FACT Non To Load
120703014619 Host LocalHost(127.0.0.1)  Socket=1000  Port=54181
120703014619 Eror TCP Open timeout for pizzapazza-PC
120703015015 Admn Strt ==========<[ Start Server ]>==========
120703015015 Admn Flgs TrimLogManually=No
120703015015 Admn Flgs LogConnDcon=Yes
120703015015 Admn Flgs LogInvalidInMessage=No
120703015015 Admn Flgs CreateDatabaseAllowed=Yes
120703015015 Admn Data MaxChunkSize=500
120703015015 Admn Data ConnectionTimeout=30
120703015015 Admn FACT Non To Load
120703015015 Host LocalHost(127.0.0.1)  Socket=1000  Port=54181
120703015015 Eror TCP Open timeout for pizzapazza-PC
120703015128 Admn Strt ==========<[ Start Server ]>==========
120703015128 Admn Flgs TrimLogManually=No
120703015128 Admn Flgs LogConnDcon=Yes
120703015128 Admn Flgs LogInvalidInMessage=No
120703015128 Admn Flgs CreateDatabaseAllowed=No
120703015128 Admn Data MaxChunkSize=500
120703015128 Admn Data ConnectionTimeout=30
120703015128 Admn FACT Non To Load
120703015128 Host LocalHost(127.0.0.1)  Socket=1000  Port=54181
120703015128 Eror TCP Open timeout for pizzapazza-PC
120703015629 Admn Strt ==========<[ Start Server ]>==========
120703015629 Admn Flgs TrimLogManually=No
120703015629 Admn Flgs LogConnDcon=Yes
120703015629 Admn Flgs LogInvalidInMessage=No
120703015629 Admn Flgs CreateDatabaseAllowed=No
120703015629 Admn Data MaxChunkSize=500
120703015629 Admn Data ConnectionTimeout=30
120703015629 Admn FACT Non To Load
120703015629 Host LocalHost(127.0.0.1)  Socket=1000  Port=54181
120703015629 Eror TCP Open timeout for pizzapazza-PC
120703015740 Admn Strt ==========<[ Start Server ]>==========
120703015741 Admn Flgs TrimLogManually=No
120703015741 Admn Flgs LogConnDcon=Yes
120703015741 Admn Flgs LogInvalidInMessage=No
120703015741 Admn Flgs CreateDatabaseAllowed=No
120703015741 Admn Data MaxChunkSize=500
120703015741 Admn Data ConnectionTimeout=30
120703015741 Admn FACT Non To Load
120703015746 Host LocalHost(127.0.0.1)  Socket=984  Port=54181
120703015746 Eror TCP Open timeout for pizzapazza-PC
120703015919 Admn Strt ==========<[ Start Server ]>==========
120703015919 Admn Flgs TrimLogManually=No
120703015919 Admn Flgs LogConnDcon=Yes
120703015919 Admn Flgs LogInvalidInMessage=No
120703015919 Admn Flgs CreateDatabaseAllowed=No
120703015919 Admn Data MaxChunkSize=500
120703015919 Admn Data ConnectionTimeout=30
120703015919 Admn FACT Non To Load
120703015919 Host LocalHost(127.0.0.1)  Socket=1000  Port=54181
120703015919 Eror TCP Open timeout for pizzapazza-PC
120703020751 Admn Strt ==========<[ Start Server ]>==========
120703020751 Admn Flgs TrimLogManually=No
120703020751 Admn Flgs LogConnDcon=Yes
120703020751 Admn Flgs LogInvalidInMessage=No
120703020751 Admn Flgs CreateDatabaseAllowed=No
120703020751 Admn Data MaxChunkSize=500
120703020751 Admn Data ConnectionTimeout=30
120703020751 Admn FACT Non To Load
120703020751 Host LocalHost(127.0.0.1)  Socket=1004  Port=54181
120703020751 Eror TCP Open timeout for pizzapazza-PC
120703021019 Admn Strt ==========<[ Start Server ]>==========
120703021020 Admn Flgs TrimLogManually=No
120703021020 Admn Flgs LogConnDcon=Yes
120703021020 Admn Flgs LogInvalidInMessage=No
120703021020 Admn Flgs CreateDatabaseAllowed=No
120703021020 Admn Data MaxChunkSize=500
120703021020 Admn Data ConnectionTimeout=30
120703021020 Admn FACT Non To Load
120703021020 Host LocalHost(127.0.0.1)  Socket=1004  Port=54181
120703021020 Eror TCP Open timeout for pizzapazza-PC
120703021028 Admn Strt ==========<[ Start Server ]>==========
120703021029 Admn Flgs TrimLogManually=No
120703021029 Admn Flgs LogConnDcon=Yes
120703021029 Admn Flgs LogInvalidInMessage=No
120703021029 Admn Flgs CreateDatabaseAllowed=No
120703021029 Admn Data MaxChunkSize=500
120703021029 Admn Data ConnectionTimeout=30
120703021029 Admn FACT Non To Load
120703021029 Host LocalHost(127.0.0.1)  Socket=1004  Port=54181
120703021029 Eror TCP Open timeout for pizzapazza-PC
120703021123 Admn Strt ==========<[ Start Server ]>==========
120703021123 Admn Flgs TrimLogManually=No
120703021123 Admn Flgs LogConnDcon=Yes
120703021123 Admn Flgs LogInvalidInMessage=No
120703021123 Admn Flgs CreateDatabaseAllowed=No
120703021123 Admn Data MaxChunkSize=500
120703021123 Admn Data ConnectionTimeout=30
120703021123 Admn FACT Non To Load
120703021123 Host LocalHost(127.0.0.1)  Socket=1004  Port=54181
120703021123 Eror TCP Open timeout for pizzapazza-PC
120703152726 Admn Strt ==========<[ Start Server ]>==========
120703152726 Eror License: Dongle Not Found
120703154510 Admn Strt ==========<[ Start Server ]>==========
120703154511 Eror License: Dongle Not Found
User avatar
Scott
Site Admin
Site Admin
Posts: 2566
Joined: Wed Apr 16, 2003 5:35 pm
Location: Western PA

Re: Server start/stop problem

Post by Scott »

sulaiman wrote:Hi, i just installed the Server and the client on the same Machine for POS Pizza 6.3, the server does not seem to connect. I followed the instructions on the guide and furthered disabled windows firewall, still it cannot start the server.
When i click the start button from server admin tool it says "POSpizzaDB server failed to start. There may have been a preceding error message....... try starting from control panel".

Here is a copy of log file

...............

120703152726 Admn Strt ==========<[ Start Server ]>==========
120703152726 Eror License: Dongle Not Found
120703154510 Admn Strt ==========<[ Start Server ]>==========
120703154511 Eror License: Dongle Not Found
It's not seeing your dongle. Is the dongle plugged in? Is it Activated?

If the answer is YES to these questions, try relocating the dongle to a different USB port. When you plug it in, you should see a message that Windows found new hardware, and is installing drivers. You will eventually see a message stating that you new hardware was installed and ready to use. At that point, you should be able to start your server.

If the answer is NO to any of the questions, then resolve the issue by inserting the dongle and/or activating it.

Scott
User avatar
Scott
Site Admin
Site Admin
Posts: 2566
Joined: Wed Apr 16, 2003 5:35 pm
Location: Western PA

Re: Server start/stop problem

Post by Scott »

I am also seeing this error a lot in your long;

Eror TCP Open timeout for pizzapazza-PC

That error means that it could not start servicing the network card either because the computer name (pizzapazza-PC) is not correct OR there is no network plugged into that port (and addressing is dynamic using DHCP).

One solution for now is if you want to run local only go to the server config and change the host name(s)/IP(s) to only localhost. Remove the computer name temporarily from that list.

The server cannot bind the IP if there is none assigned. Another solution would be to set a STATIC IP on that PC for the IPv4 address settings.

The last and easiest solution would be to plug the server into a router so that your card can get an address. At that point the server should start (provided that the dongle issue is also resolved).

Scott
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