Notes about customer orders
Notes about customer orders
Is there a way to add a note to a customer account and have this pop-up when the customer calls in an order? For example, if a customer wants to note they NEVER want cheese on their pizza. Is there a way for the system to notify the staff taking the order to exclude cheese without having to ask the customer?
Re: Notes about customer orders
You can use the customer "warning" for this type of stuff. Go into the customer editor for the customer in question and then select the "account info" tab page. On that page go to the bottom left part of the page and place a check in the box labeled Show Warn Msg: and then add the text you want shown in the field to the right of that check box. Save the settings and exit. The next time this customer is selected and an order is started for them, the cashier will see this warning message displayed before they reach the order entry screen.
Scott
Scott