CC Crashes pos Pizza

User-to-User general discussions regarding POS Pizza
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CC Crashes pos Pizza

Postby joshwho » Wed May 28, 2008 12:33 pm

When we swipe credit cards that have scratched magnetic strips it crashes pos pizza. With the old version of pos pizza when you swiped a bad card it use to give you a decline messege or a invalid message. Now it gives a error message when you click ok it closes pos pizza. I will try to generate it so i can give you a error number for it. In was wondering if there is a fix for it.

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Postby Scott » Sat May 31, 2008 10:38 am

Install Update Pack 6a, and this problem will be corrected.

The problem is not solely due to scratches, but is also caused by certain banks who do not encode the date format correctly on the card. This was putting a day value into a month field, and crashing the system. The update now looks for such errors and should simply cause the credit card processor to respond with "Bad Expiration Date", in these cases. In these cases, just enter in the card data manually with the proper date to process the card.

Scott

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Postby joshwho » Sat May 31, 2008 9:46 pm

Thnx Man its all fixed I havent heard one problem about it ever since you e-mailed me that update.

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