Able to CLOCKIN but can't CLOCKOUT

User-to-User general discussions regarding POS Pizza
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Able to CLOCKIN but can't CLOCKOUT

Postby hho » Fri Oct 28, 2005 3:14 pm

scott:

One of my employee able to clock in but can't clock out. I have to manually go to the management utility to clock out. Do you have any idea?

Thanks
Hung

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Postby Scott » Sat Oct 29, 2005 10:24 am

What happens when he trys to clock out? Are you doing it after daily mantenance? I need a little more info.

Thank you,

Scott

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Postby hho » Mon Nov 07, 2005 3:37 pm

Please ingore this thread, it work now.

Thanks
Hung

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Postby Scott Hack » Mon Feb 20, 2006 2:24 am

I just wanted to post in this thread just in case someone else tried this.

I had an employee who we had with a user name and password all setup, well we just had her in there as "t" and we thought that would be ok. Well she serves in the dining room and wanted it to print her full name on the tickets. So I went in and changed that info. She wasn't able to clock out. Of course I realized what I had done, so I changed it back to just "t" - clocked her out and then changed it and then it let her clock in with her new name. But I'm guessing that this guy did the same thing.

You can't change someone's username or (assuming) password, while they are clocked in.

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Postby Scott » Tue Feb 21, 2006 10:15 am

Scott Hack wrote:You can't change someone's username or (assuming) password, while they are clocked in.


That's odd behavior, I'll have to look into why that is.

Scott

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