delivery check in payment type

General Information about POS Pizza 6
Member
Posts: 23
Joined: Mon Apr 20, 2015 9:26 pm
Location: Tampa,fl

delivery check in payment type

Postby erkanfl » Sat Jul 16, 2016 10:35 pm

hi scott , when we have delivery with lets says half cash half credit card , and delivery driver tries to check in ,we always have problem ,because he can't check it in some cash some of it card , when we try to type the amount we recieved in cash and click on cash it takes it as the whole order was cash ,and delivery driver owes more than he is supposed to , and when we do other it is hard to track ,because delivery guys needs to put some cash into register which they prefer depositing all together ,what is the solution for this ? or are you guys gonna fix it on next update ??

Site Admin
User avatar
Posts: 2183
Joined: Wed Apr 16, 2003 4:35 pm
Location: Western PA

Re: delivery check in payment type

Postby Scott » Sun Jul 17, 2016 6:32 am

When a credit card payment is made, it should be done from one of the Main POS stations. Process the partial card payment at the POS when the order is taken (if that's when the card payment is made), or when the driver returns (if the driver is processing the cards). Once the card has been processed, then have the driver check the deliveries in at the driver station. Only the remaining cash balance will be needed to complete the order.

Another way, to do this (but the above is the proper way) would be if your drivers are the ones processing the cards while out on the delivery, have them hold on to the card slips and turn them in as part of what is owed at the end of the night.

It all depends on when the partial credit card payment is being made. Generally card orders placed over the phone should be paid for right then and there by the cashier taking the order, not the driver later.


Scott

Member
Posts: 23
Joined: Mon Apr 20, 2015 9:26 pm
Location: Tampa,fl

Re: delivery check in payment type

Postby erkanfl » Sun Jul 17, 2016 3:17 pm

ok thanks

Veteran Member
User avatar
Posts: 244
Joined: Wed Oct 12, 2011 1:38 pm
Location: Pennsylvania

Re: delivery check in payment type

Postby synpse » Thu Jul 28, 2016 8:09 pm

We have our drivers cash out at the end of their shift, instead of after each delivery.

The order is..
1. Enter Checks at CASH OUT on Main POS
2. Enter Credit Card Tips on Main POS
3. Check out orders on Delivery Module
4. Check in orders on Delivery Module
5. Check the Delivery Report for total. "Driver Owes" is in RED, and they can see the -$5.00 for the Credit Card Tips, on the orders.
6. Make the Driver Drop (which prints a drop slip)
7. Check the Delivery Report again, the "Driver Owes" should be $0.00 and GREEN.

If the driver has another order after that, they can use the same report again to see what else they owe. They were trying to do it some complicated way, but using the "Driver Drops" helps make the computer do the math.

Sure, our "delivery times" aren't a real stat. But. We found it to be more simple than trying to have everyone use the computers constantly. We typically have 1 delivery driver, sometimes 2. So, it's not very hard to go thru the list and select all their orders in a Batch.

Return to General Information

Who is online

Users browsing this forum: No registered users and 2 guests