Tracking "Clear All" and "Clear Last" buttons

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Tracking "Clear All" and "Clear Last" buttons

Postby bobrinaldi » Thu Sep 20, 2018 1:25 pm

Is there a way to track the amount of items that were cleared from an order? As I can tell now any item cleared from the order does not appear as a voided item and cannot be tracked. Is there a way to disable those keys also?

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Re: Tracking "Clear All" and "Clear Last" buttons

Postby Scott » Fri Sep 21, 2018 6:22 am

These buttons only work before the actual order is created, so they are therefore not tracked at all. There is no way to disable these either. Without these buttons fixing mistakes would be impossible without closing the quick-add module, and re-opening it.

Items will not be sent to the kitchen, and receipts printed until after the order is submitted. At that time is when you need a void to reverse it which is tracked.


Scott

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