Customer Credit Currency Problem

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Pizza Roma

Customer Credit Currency Problem

Postby Pizza Roma » Mon Mar 03, 2014 7:13 am

Is there somewhere to set the currency (or change the amount limitation) that customers are credited in? I am using a highly inflated currency (BDT) where I need to enter high denominations. I cannot enter an amount greater than 100.00 in the "Credit Customer" button in the Tools section of the Main POS because credits are limited to a range between 0 and 100.00.

I have no other currency related issues. Windows is set correctly so I don't get dollar figures. Any help would be greatly appreciated. At the moment the credit utility is unusable for me.

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Re: Customer Credit Currency Problem

Postby Scott » Mon Mar 03, 2014 3:21 pm

My suggestion is to make a post in the Wish list for the 100 upper limit to be increased. Right now it is 100 max. This can be changed in a future update. Also put in what you think that a reasonable max value would be instead of 100.

That is the forum that we often check when doing updates to see what feature requests are present. Ones like this are relatively easy and can usually make the next round of updates.


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Re: Customer Credit Currency Problem

Postby mrk90 » Sun Nov 02, 2014 2:26 am

I noticed this issue was fixed in the v6.70 release. It was working fine and then recently - around the time of v6.80 release - it stopped working. Now when I try to add credit I get an error message: "Invalid Credit Amount! Amount must be More than 0.00 and less than 10.00!"

I'm running CS and only have 1 terminal upgraded to v6.80. The rest are still v6.70 - but the same thing happens on all terminals. Not sure if the upgrade had anything to do with it.

Anyone else have any issues like this?

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Re: Customer Credit Currency Problem

Postby Scott » Sun Nov 02, 2014 2:27 pm

mrk90 wrote:Now when I try to add credit I get an error message: "Invalid Credit Amount! Amount must be More than 0.00 and less than 10.00!"


What is the amount that you are trying to add when getting this message? I just added a customer credit using a custom cashier account here without any issue (v6.80).


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Re: Customer Credit Currency Problem

Postby mrk90 » Mon Nov 03, 2014 9:59 am

Tried with 2000 (I have a screen shot showing the error message + version if you'd like to see). As I understand it, the maximum value is 100,000.

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Re: Customer Credit Currency Problem

Postby Scott » Mon Nov 03, 2014 10:58 am

mrk90 wrote:Tried with 2000



previously wrote:I get an error message: "Invalid Credit Amount! Amount must be More than 0.00 and less than 10.00!"


According to the error message the upper limit on the specific cashier that received the message is only 10 not 100,000. Edit the cashier's account and verify the amount.

Nothing has changed between 6.70 and 6.80 in this area.


Scott

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